Setting up a BDC can either drive more car buyers into your dealership or drain your time and resources. If you are planning to set up a BDC or already have one in place, you will need to make sure you have the five absolutely essential best practices in place.
INCLUDED IN THIS HANDY GUIDE ARE THE FOLLOWING FIVE BDC BEST PRACTICES:
- Creating a culture of successful appointments
- Perfecting phone skills
- Using consistent scripts
- Overcoming objections
- Establishing a process that works for your dealership
PLUS the exact phone scripts to give your BDRs.